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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Foust

May 31, 2025

5  out of  5
rating by David Foust
"Aren't Heather Core, Phillip, and Ida are all very professional, courteous, and knowledgeable about their careers! Excellent staff! A pleasure to deal with."
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Sydney Thomas

May 29, 2025

5  out of  5
rating by Sydney Thomas
"I cannot recommend Lia highly enough! From our very first conversation, she was so professional, knowledgeable, and incredibly patient in assisting me with getting an issue resolved. She took the time to truly understand my issue with so many moving parts & got it resolved after 6 months. I literally left the office in tears of JOY! Thanks again Lia for your help :-)"
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Teddy Pope

May 29, 2025

5  out of  5
rating by Teddy Pope
"I have worked with numerous insurance companies over the years and have always been frustrated with other companies with the lack of transparency and communication, then I found Lia! I have been using Lia Berned as my agent for about 3 years now and I will never use anyone else. Lia handles everything efficiently and is a very friendly agent to deal with. I highly recommend working with Lia to anyone who is looking to change their insurance!"
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Ruth Reyes

May 29, 2025

5  out of  5
rating by Ruth Reyes
"Aida is by far extremly amazing. I just had the absolute pleasure of finally finding someone who understands me and what i needed, highly professional super polite and knows her craft. I had a very bad experience with other companies and was very hesitant on trying to get back on the road. But i have to say talking to this lady Aida Arias was a real reminder that there are good people still on this earth that will help you with your best interest at heart. She heard me and my needs had the patience to understand me and what I needed to helped me get a step closer to my business goals. Thank you Aida from the bottom of my heart Ps James haha you did very good with this one amazing employee thank you guys seriously. Definitely 5 stars"
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Money Maker

May 22, 2025

5  out of  5
rating by Money Maker
"Great Agency to work with I would definitely recommend"
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dglebla

May 21, 2025

5  out of  5
rating by dglebla
"Heather Core has been wonderful helping me navigate issues paying my insurance online. Very professional, helpful, courteous, and kind. We resolve the technical issues with a happy outcome. Thanks, Heather!"
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Alexander Baker

May 21, 2025

5  out of  5
rating by Alexander Baker
"Heather Core was extremely helpful and professional. She helped me get a great rate for my car and bundle my home insurance. Thanks so much Heather!"
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Cise PreCise

April 25, 2025

5  out of  5
rating by Cise PreCise
"Heather was absolutely amazing! She got me insured fast, with zero hassle and at an unbelievably low cost. Her professionalism, speed, and genuine care made the entire process stress-free. If you’re looking for someone who goes above and beyond, Heather is hands down one of the best agents at State Farm. Highly recommended — she’s the real deal!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jim Richardson

April 25, 2025

5  out of  5
rating by Jim Richardson
"I cannot begin to tell you how helpful these people have been the people have been extraordinary and I strongly recommend this particular insurance firm they are on target and always are a huge help when you need it they really do go out of their way to try and help you when you are in need especially when you are having difficulty making payments they are exemplary in their work five stories five stars five stars"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Robin Spence

April 22, 2025

5  out of  5
rating by Robin Spence
"Lia was very professional and patient I appreciate Lia helping me set up drive safe@save I give 5 stars"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Andromeda Star

April 14, 2025

5  out of  5
rating by Andromeda Star
"I needed some answers to questions about my policies and Heather was very helpful. She returned my phone call promptly and got me all squared away. I really appreciated that!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jocelyn Quinitchette

April 8, 2025

5  out of  5
rating by Jocelyn Quinitchette
"I had been going around and around trying to get a problem with MVA straightened out but with no success. After I spoke with Heather she was able to get the situation fixed for me. I am very appreciative of her assistance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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chibuzo akobundu

April 8, 2025

4  out of  5
rating by chibuzo akobundu
"I have had the exclusive pleasure of working with agent Lia Berned over all the years that I have been a customer at State Farm. In all that time she has provided me with first-rate professional service. So much so that I would have no problems referring any of my friends to work with her."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Louis Goat

April 4, 2025

5  out of  5
rating by Louis Goat
"Heather is a great agent. She is the only one that will return my calls and emails in a timely manner. She makes me feel like I'm a part of the family and not just another number. Thank you Heather for your great service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tondrea David

April 3, 2025

5  out of  5
rating by Tondrea David
"James was very professional and a pleasure to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marsha Franks

March 28, 2025

5  out of  5
rating by Marsha Franks
"Heather was quick and very helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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FAMBO FILMS

March 25, 2025

5  out of  5
rating by FAMBO FILMS
"What a great guy! Made everything much smoother"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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chris light (hotactiongunner)

March 25, 2025

5  out of  5
rating by chris light (hotactiongunner)
"Talked to heather, she was very nice and very professional. Answered all my questions"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alan Nava

March 25, 2025

5  out of  5
rating by Alan Nava
"Amazing customer service! Highly recommend"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brazil buchanan

March 25, 2025

5  out of  5
rating by Brazil buchanan
"The best insurance agency hands down!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jessica Mills

March 25, 2025

5  out of  5
rating by Jessica Mills
"Excellent customer service skills! Thanks, James!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kimberly O'Neal

March 25, 2025

5  out of  5
rating by Kimberly O'Neal
"Top tier customer service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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CharlotteMarie

March 25, 2025

5  out of  5
rating by CharlotteMarie
"Great customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brittne Gowdy

March 25, 2025

5  out of  5
rating by Brittne Gowdy
"James was very efficient and professional. He exuded excellece."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Charles Smyth

March 25, 2025

5  out of  5
rating by Charles Smyth
"Heather is the most kindest agent very helpful 5 stars all the way"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"