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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MJ's Channel

August 11, 2026

5  out of  5
rating by MJ's Channel
"Mr. James Busia was so helpful with a recent insurance question. He advised me in a way that was very honest, although he didnt have anything to gain. I can put my endorsement behind that kind of insurance agent!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Bowie insurance team. "
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Cierra K.

August 10, 2026

5  out of  5
rating by Cierra K.
"I had a great experience with this State Farm office! The team was professional, knowledgeable, and genuinely took the time to make sure all of my questions were answered. They made the process easy, and I really appreciated how attentive they were. I would definitely recommend this office to anyone looking for a reliable insurance team that truly cares about their customers!"
We responded:
"Hi Cierra, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Bowie.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, James Busia "
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Christopher

August 10, 2026

5  out of  5
rating by Christopher
"I can’t say enough good things about James Busia and his team at State Farm. James was extremely professional, responsive, and genuinely took the time to make sure I understood everything and felt comfortable with my coverage. He went above and beyond to help me through the process, and it’s clear that he truly cares about his customers rather than just treating them like another policy number. If you’re looking for an insurance agent who is knowledgeable, trustworthy, and actually has your best interests in mind, I highly recommend James Busia and his State Farm office!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Bowie. "
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Dhruv Patel

July 9, 2026

5  out of  5
rating by Dhruv Patel
"Excellent and quick service for auto and home loan quotes and finalizing. Lia is amazing, enjoyed working with her."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent James Busia’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Bowie ."
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Ahudiam Benedicta Asueh Ebuti

June 15, 2026

5  out of  5
rating by Ahudiam Benedicta Asueh Ebuti
"Best experience dealing with auto insurance and my new home insurance"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent James Busia’s Team. "
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Joshua Alatis

June 3, 2026

5  out of  5
rating by Joshua Alatis
"Lia Berned was absolutely wonderful to work with. She is highly professional and goes above and beyond to get things done. It was truly a pleasure doing business with her!"
We responded:
"Thank you so much for the 5-stars, Joshua! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent James Busia’s Team anytime."
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Thomas Bolen

February 24, 2026

5  out of  5
rating by Thomas Bolen
"Wonderful job as always Leah"
We responded:
"Thank you for the 5-star review, Thomas! Here on State Farm Agent James Busia’s Team, we are proud to serve our community and appreciate your recognition. "
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Mia Berry

February 12, 2026

5  out of  5
rating by Mia Berry
"This is my second review for my State Farm agency. The agents and customer service team are excellent. I had the pleasure of being helped by Ms. Yvonne, who was working temporarily at the agency. She was very helpful and pleasant. It means a lot me when I get great service with a wonderful attitude. This is a good agency. Thanks for all of your help."
We responded:
"Thank you so much for the 5-stars, Mia! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent James Busia’s Team anytime."
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Khareen Curtis

December 19, 2025

5  out of  5
rating by Khareen Curtis
"Phillip is amazing! He is so prompt with responding my inquiries and has one of the best customer service I’ve ever received!"
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Nadia Miller Mortgage Loan Originator

December 10, 2025

5  out of  5
rating by Nadia Miller Mortgage Loan Originator
"Great insurance agent. Extremely professional, knowledgeable, and responsive. Can beat any rate out there. I highly recommend him."
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Bowe Dericko

December 2, 2025

5  out of  5
rating by Bowe Dericko
"Very excellent"
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Angel Puryear

October 30, 2025

5  out of  5
rating by Angel Puryear
"I’ve been with Statefarm since 2014 , I always had a good experience with them
Anytime I needed to file a claim or even just pay a bill. Heather Core was very polite and helping when it came to adjusting my insurance payment which was very high she was able to get it to a reasonable price , I’m very grateful. The whole team of James Brusia has made me feel welcoming and has helped me through every process I ever had as if they knew me personally ."
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evette robinson

October 17, 2025

5  out of  5
rating by evette robinson
"Hands down the best. Very professional and satisfied with the service. Heather is the BEST. She assists me with all my concerns. She responds to my emails right away. Never have to wait for anyting!!"
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Delicia Sekyere

October 15, 2025

5  out of  5
rating by Delicia Sekyere
"Truly great to work with!!"
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Ali Pan

October 8, 2025

5  out of  5
rating by Ali Pan
"Aida was able to get my home and auto insurance bundled in 24 hours!"
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Geneva Banks

September 15, 2025

5  out of  5
rating by Geneva Banks
"Phillp provides excellent customer service. He is responsive, courteous, and knowledgeable."
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arun bansal

September 12, 2025

5  out of  5
rating by arun bansal
"James and his team were committed to working with my needs to find me exactly what I wanted for life insurance. Would recommend!!"
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Alberta

September 11, 2025

5  out of  5
rating by Alberta
"Amazing customer service every time I call for assistance."
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Roosevelt Holmes III

September 11, 2025

5  out of  5
rating by Roosevelt Holmes III
"James is amazing, would highly recommend to anyone looking for someone that will treat you like family."
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Todd Osei

September 11, 2025

5  out of  5
rating by Todd Osei
"Very informative and detailed when I was looking for insurance. He went above beyond my expectations. I’ll definitely recommend 📌"
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hasani samms

September 11, 2025

5  out of  5
rating by hasani samms
"A true professional.. highly recommend using James"
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D Claggett

September 11, 2025

5  out of  5
rating by D Claggett
"Heather has been great! She follows up with me and has spoken directly with my condo associations insurance provider to make sure I had the proper coverage. She has been patient and consistent in making sure I complete the process and has been extremely pleasant and understanding the entire time."
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Akinola Jokosenumi

August 28, 2025

5  out of  5
rating by Akinola Jokosenumi
"Heather Core was able to stay with me throughout my property insurance process, while also helping me thriugh the process of switching my auto insurance to have a bundle package with State Farm. She was patient with me and helped me through the while process from start to finish.
Thanks Heather."
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Dominique Brown

August 13, 2025

1  out of  5
rating by Dominique Brown
"Truly disappointed in the customer service. When I purchased another home someone recommended him. James himself persistently called me to persuade me to choose him as my agent. Due to the persistence and who recommended him I obliged. However, once I requested to speak with him regarding an issue after being a customer for almost 3 years with several policies, I never received a call from James. My disappointment is rooted in wishing the persistence continued as a customer and not just for gaining my initial business.

Last month I received a "checking in" email from the business (probably automated) which prompted my review. I am hopeful this review will be taken into consideration with this business' other and future clients. I have found another provider. Wishing them the best."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. We have tried reaching you to resolve this matter. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service.

"
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Fabian Garcia

August 7, 2025

5  out of  5
rating by Fabian Garcia
"I’ve had the pleasure of working with Aida on multiple transactions, and I can confidently say she’s one of the best insurance agents I’ve partnered with. She’s knowledgeable, responsive, and consistently goes above and beyond to make sure everything runs smoothly. Our customers absolutely love working with her; she takes the time to explain everything clearly and makes them feel comfortable throughout the process. As a bilingual agent, she’s also able to assist both English and Spanish-speaking clients seamlessly, which has been a huge asset. I highly recommend Aida to anyone looking for an exceptional insurance professional!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"